LinkVice ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at www.linkvice.com (the "Service").
1. Information We Collect
Information You Provide
- Account information: When you register, we collect your name, email address, and password (stored in hashed form).
- Contact information: When you contact us via our contact form, we collect your name, email address, and the content of your message.
- Redirect configuration: Domain names, redirect paths, destination URLs, and routing rules you create through the Service.
Information Collected Automatically
- Click analytics data: When someone follows one of your redirects, we collect the visitor's IP address, User-Agent string, referrer URL, browser language, and timestamp. This data is stored in our ClickHouse analytics database for statistical reporting purposes.
- Server logs: Our web servers automatically log IP addresses, request URLs, timestamps, HTTP status codes, and User-Agent strings for all requests.
- Session data: We use server-side sessions to maintain your authentication state and preferences.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process and manage your redirect configurations
- Generate click analytics and statistical reports for your redirects
- Communicate with you regarding your account, support requests, and service updates
- Detect, prevent, and address technical issues, abuse, and security threats
- Improve and optimize the Service
- Comply with legal obligations
3. Cookies and Similar Technologies
We use the following cookies:
- Session cookie (
linkvice_sid): Essential cookie used to maintain your authenticated session. This cookie is HTTP-only, secure, and expires when your session ends or after 30 days of inactivity.
- reCAPTCHA cookies: We use Google reCAPTCHA v3 on certain forms (such as registration and contact) to prevent automated abuse. Google may set cookies as part of this service. Please refer to Google's Privacy Policy for details.
We do not use advertising cookies or third-party tracking cookies.
4. Third-Party Services
We use the following third-party services that may process your data:
- ClickHouse: Self-hosted analytics database used to store and query click analytics data. All ClickHouse data is stored on our own servers and is not shared externally.
- Mailgun: Email delivery service used to send transactional emails (account verification, password resets, contact form notifications). Mailgun processes recipient email addresses and message content. See Mailgun's Privacy Policy.
- Google reCAPTCHA: Used to protect forms from automated abuse. Google may collect IP addresses and browser data. See Google's Privacy Policy.
We do not sell, trade, or rent your personal information to third parties.
5. Data Retention
- Account data: Retained for as long as your account remains active. You may request deletion at any time.
- Click analytics: Aggregated click data is retained in ClickHouse for up to 24 months. Raw IP addresses are anonymized or deleted after 90 days.
- Server logs: Access logs are retained for 30 days and then automatically purged.
- Contact form messages: Retained for up to 12 months for support reference purposes.
6. Your Rights
Under applicable data protection laws (including the GDPR if you are located in the European Economic Area), you have the following rights:
- Right of access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may request correction of any inaccurate personal data.
- Right to erasure: You may request deletion of your personal data ("right to be forgotten").
- Right to restrict processing: You may request that we limit the processing of your personal data.
- Right to data portability: You may request your data in a structured, commonly used, machine-readable format.
- Right to object: You may object to the processing of your personal data for certain purposes.
- Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at support@linkvice.com. We will respond to your request within 30 days.
7. Children's Privacy
The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete that information promptly. If you believe that a child under 16 has provided us with personal data, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. Material changes will be communicated via email or a prominent notice on the Service.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: